Supporting Our Customers

TWe provide hands-on assistance and solutions to retailers and wholesale companies of all sizes, school systems, universities and more. ABTEK has partnerships with several local independent banks that refer their commercial customers. We focus on supporting our customers so that they continue to value our relationship long after original contract terms expire.

What Our Clients Have to Say!

"There are many credit card service companies out there but ABTEK is right for us. The service options available are incredible and pricing is competitive. The customer service is hands-down winner! The staff in Waterford, MI is friendly and responsive to every request. They make a continuous effort to make us feel at ease and trust them with our business. We do!!!"

Thanks for Everything,
Alan M. Lund
Diplomat Specialty Pharmacy
"This letter is in regards to our relationship with our Credit Card Processing Company, ABTEK Financial. We have held our relationship with ABTEK since November 11, 1999. We are happy to support our local, Michigan based business while receiving fast, reliable Customer Service. When calling ABTEK Financial, we experience no hold time and no prompts. The support staff has always been knowledgeable and timely when we have called with issues or needs. We would highly recommend ABTEK Financial to any company that is need of a full service; full support Credit Card Processing Company."

Tamera Tressler
A.B.C. Harley-Davidson
"Schoolcraft College has been working with the people at ABTEK since 2000. From the very beginning the services provided by ABTEK have been accurate, prompt and professional. The conversion was seamless. That was due to the excellent staff that is very helpful and willing any time there are questions or concerns. ABTEK was a valuable asset when the college purchased a new software program that included credit card payments for the Culinary Arts and Food Services departments. They worked very closely with the software company to ensure all the programming was correct. In 2003 the college expanded the partnership with ABTEK by purchasing a gift card program for campus use. Again ABTEK did an excellent job presenting the product and setting things in motion. I'm very happy to be working with ABTEK and would recommend them highly to anyone needing the services they provide."

Sincerely,
Mary Beaudoin Bursar
Schoolcraft College
"We switched to ABTEK as of March 1, 2008 in an effort to improve the level of support provided to our two locations and they are delivering. I routinely use to get weekly complaints from store management services support line was a series of hold and wait, which caused our clients to wait. This issue has been eliminated since we partnered with ABTEK. The interchange plus pricing leaves little doubt on how we are being charged for their services. An added bonus is that our Controller noticed immediately that we were seeing our MC/Visa and American Express Card deposits earlier than with our previous providers. Our business success relies on building strong relationships with companies who understand the importance of providing exceptional service. I recommend ABTEK as a business partner."

Sincerely,
Robert Hutter
Chief Financial Officer
Tapper's Diamonds & Fine Jewelry
"We have received a great feedback from our clients with compliments to ABTEK Financial. Their dedication to the merchant's needs and personalized service sets them apart from their competition.Granite Information Systems is a regional dealer of the Retail Pro® point of sale and inventory management system. With ABTEK, we have a reliable and responsive merchant service provider.It has been a pleasure working with a company that is not only local in Michigan, but has the similar core value to provide superior customer service. We are extremely pleased to be working with ABTEK Financial and highly recommend them to any client in need of a credit card processor."

Sincerely,
Fred C May Jr.
President
Granite Information Systems
Inventory Management and Point of Sale Systems
"Vince & Joe Lucido of Lucido Fine Jewelry have been a customer of ABTEK Financial for almost 18 years now. We have been approached may times to switch companies, guaranteeing better rates and services. Every time we have compared, we find out- there is no better! ABTEK Financial offers the best rates and the customer service is exceptional! I would recommend them to anyone whom was looking for a card processor."

Sincerely,
Sheri L Youngmen
Controller
Lucido Fine Jewelry